ALL-IN-ONE INCIDENT 
MANAGEMENT SYSTEM

Connect patient safety event reporting to RCA, corrective action, and ongoing evaluation. Vastian replaces the disconnected systems most hospital use to manage events, so investigations actually close, action plans actually get evaluated, and nothing falls through the cracks.

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Hospital Incident Reporting and Event Management Software

BUILT FOR ORGANIZATIONS FOCUSED ON RAISING HEALTHCARE STANDARDS

We are proud to partner with Vastian to improve patient safety in the United States. Their insights and expertise are crucial to our mission. Everyone deserves the highest quality care, and, together with Vastian, we can achieve our shared vision for excellence

Leah Binder
Leapfrog’s President & Chief Executive Officer

SEE WHAT CHANGES WHEN EVERYTHING IS CONNECTED

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End-to-end patient safety incident management

Automated, audit-ready incident tracking

Structured RCA with built-in compliance

WHAT DISCONNECTED QUALITY WORKFLOWS CAN COST 
A TYPICAL HOSPITAL

$1.5M

Annually associated with preventable pressure injuries

$1.3M

2,000+ hours lost each year to manual coordination and disconnected workflows

2,000+ 

Hours lost each year to manual coordination and disconnected workflows

YOUR HOSPITAL TODAY VS. YOUR HOSPITAL WITH VASTIAN

YOUR HOSPITAL TODAY

Incident reporting system with limited follow-through

Investigations tracked in spreadsheets or shared files

Corrective actions managed in email or separate tools 

Risk management data spread across systems

Survey documentation reconstructed manually before each survey

YOUR HOSPITAL
WITH MEDIALAB

Reporting connected directly to investigation workflows

Standardized root cause analysis with phased steps and required documentation

Corrective actions assigned, tracked, 
and evaluated in the same system

Risk data centralized across events, outcomes, and recurring patterns

Survey documentation connected
and accessible

WHAT IT MEANS

Clear accountability across teams

Less time coordinating across systems

Consistent follow-through on every event

Visibility into recurring safety risks

Survey readiness without reconstruction

BUILT FOR THE WAY QUALITY TEAMS ACTUALLY WORK

Proactive risk prevention

Surface trends fast and act before they become repeat findings

Automated severity-based escalation

Do more with less by eliminating manual busywork

Phased RCA with required documentation

Standardized investigation steps, review checkpoints, and audit-ready records on every event

Customizable forms & community library

Templates, shared forms, or custom builds, 
no development needed

Audit trails on every event

Every action tracked and traceable, 
answers ready in one click

Multi-disciplinary collaboration

Capture input from every stakeholder at 
every stage. No parallel email threads, 
no missing perspectives.

TRACK EVERY EVENT START TO FINISH

Most systems capture the event. Everything after happens somewhere else. The result: events get logged, but issues persist. Vastian manages the full lifecycle in one system. Events trigger escalation and corrective action automatically. Everything is tracked, so nothing is missed.

THE MOST SECURE & TRUSTED QMS PLATFORM IN HEALTHCARE

PREVENT THE NEXT EVENT, NOT JUST RECORD THIS ONE

Tracking events isn’t the goal, reducing them is. But when event data, investigations, and corrective actions live in separate tools, insights take weeks. Vastian brings it all together, surfacing trends and root causes in real time. 
Guided RCA drives consistent investigations, and 
corrective actions start as patterns emerge.

BUILT FOR THE QUALITY AND SECURITY STANDARDS YOUR HOSPITAL IS MEASURED AGAINST

Standards listed reflect the 
most common requirements. 
Speak with our team about your specific accreditation cycle and survey requirements.

Joint Commission

PI.01.01.01, PI.02.01.01, PI.03.01.01, IM.01.01.03

CMS

42 CFR 482.21(a), 482.21(b), 482.21(c)

DNV

NIAHO QM.3, PI.1, IM.1

SOC 2 Type 2 Platform Security and Data Integrity